Salesforce Engineer (Hybrid out of LA or Phoenix))

Job Level:  Associate
Job Function:  IT and Digital Development
Location: 

AZ, US

Requisition ID:  2283

ABOUT THE ORGANIZATION

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

The anticipated salary range for this role is between $75,000.00 and $150,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

 

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Build Salesforce solutions on Sales Cloud, Service Cloud and/or Marketing Cloud 
  • Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc. 
  • Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts 
  • Build integrations between Salesforce and external applications using REST, SOAP APls and Single Sign-On 
  • Migrate changes from development to test to production environment(s) using Cl technologies 
  • Perform independent code reviews and write unit/integration test cases 
  • Coordinates the verification and validation of software features through QA and UAT testing 
  • Create technical approach and design documentation as required for new and existing Salesforce functionality 
  • Conducts root cause analysis of technical issues reported by users 
  • Partner with production support (L1 & L2) and other IT teams effectively for support and deployment 
  • Conducts technical analysis for new feature or enhancements 
  • Provides development estimates to aid in work prioritization and production release scheduling 
  • Tracks progress and reports status and issues to project managers and user groups 
  • Works with Architecture Governance Team and Change Advisory Board to ensure software solutions meet organizational requirements 
  • Creates automated testing code to support platform stability and meet overall organizational code coverage requirements 
  • Works with IT managed source code repositories to track all changes to custom code in enterprise systems 
  • Collaborate and influence all levels of professionals including managers 
  • Builds expertise in the business area related to the requirements and solution definition; understands the business processes involved and key drivers for success. 
  • Coordinate within IT to ensure IT Controls are managed and remediated in a timely manner by partnering with other IT controls managers 

REQUIREMENTS:

  • Master or Bachelor's degree in Technology or related field 
  • At least 10+ years of experience in full-lifecycle software development including design, and development 
  • At least 5+ years working in Salesforce CRM Platform as Administrator or Software Engineer 
  • Experience leading the development and implementation of Salesforce solutions in an enterprise environment 
  • Sound knowledge in Sales and/or Service Cloud development, configuration, and custom development 
  • Experience integrating Salesforce.com with external systems using the Salesforce.com API, as well as third-party REST-based APls and integration 
  • Request 2+ years of experience in developing custom applications on the Salesforce platform, including using Apex, Visualforce, Lightning Web Components, Aura Framework, HTML/CSS, SOQL/SOSL, Triggers, API Integrations, Batch Apex, Workflows, Process Builder, and Lightning Flows 
  • Salesforce Certification preferred 
  • Experience interacting with Product owners and Business Leaders 
  • Strong written and verbal communication skills and ability to effectively communicate and translate feedback, needs and solutions 
  • Strong teamwork focus and the ability to foster collaboration within and across teams 

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.