Benefits Specialist

Job Level: Analyst

Job Function: Reward

Location:

Los Angeles, CA, US, 90071

Requisition ID: 6117

ABOUT THE ORGANIZATION

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

The anticipated salary range for this role is between $72,000.00 and $85,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

Specialties:

Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

Summary

The Benefits Analyst will manage employee benefits and related activities, including third-party vendor relationships, leave administration, and compliance. This role supports the day-to-day administration of benefits, retiree programs, and well-being initiatives, ensuring a positive employee experience and operational efficiency.

Responsibilities

• Administer employee benefits programs (medical, dental, 401(k), STD, LTD, Life, etc.) and support open enrollment, benefits communications, and SPDs.
• Liaise with third-party providers to process invoices, leaves of absence (e.g., disability), workers’ compensation, and other claims.
• Communicate policy and eligibility determinations and support daily benefits administration.
• Coordinate with payroll to process benefits-related transactions (e.g., HSA contributions) and support ACA reporting and audits.
• Serve as a point of contact for basic benefits inquiries and collaborate with compensation, payroll, and tax teams to ensure accurate processing.
• Identify opportunities to centralize and automate routine processes.
• Partner with HR and corporate communications to coordinate wellness events and open enrollment campaigns.
• Communicate with vendors to resolve issues and assist in vendor selection through basic cost/experience analysis.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of 5 years of experience in benefits administration.
• Strong understanding of benefits systems and processes.
• Proficient in Microsoft Office (especially Excel); ability to learn new technical tools.
• Knowledge of employment and labor laws (FMLA, COBRA, HIPAA, etc.) and regulatory requirements (DOL, DHS).
• Familiarity with data privacy and security standards.
• Commitment to continuous learning through training, workshops, and industry publications.

EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.