Head of Fair & Responsible Banking (Remote)
AZ, US NJ, US NC, US DE, US NY, US VA, US CA, US MA, US CT, US PA, US WA, US SC, US TX, US FL, US UT, US GA, US IL, US
ABOUT THE ORGANIZATION
SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.
The anticipated salary range for this role is between $257,000.00 and $285,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.
Specialties:
Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services
JOB SUMMARY:
The Executive Director, Head of Fair and Responsible Banking is responsible for the management and performance of SMBC MANUBANK’s Bank Fair and Responsible Banking Program, including Fair Lending; Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Servicemember Protections; Community Reinvestment Act; and Complaints Management.
PRINCIPAL DUTIES AND RESPONSIBILTIES:
- Act as subject matter expert and advise the lines of business, operational areas and Compliance colleagues on Fair and Responsible Banking issues, including business initiatives and regulatory changes.
- Manage the execution of the Fair & Responsible Banking governance framework.
- Provide strong leadership skills in spearheading discussions with senior management, engaging stakeholders, clearly articulating issue and identifying collaborative solutions to mitigate risk.
- Provide oversight in matters regarding statistical analysis, regression and model risk management.
- Oversee performance of detailed and rigorous assessments regarding business and operational processes and procedures; analyzes results and makes recommendations on the adequacy and reliability of controls.
- Oversee performance of annual fair lending risk assessment and periodic fair lending reviews (underwriting, pricing, marketing, redlining, steering, etc.) to evaluate the bank’s level of compliance with fair lending laws, regulations, and guidance
- Oversee performance of periodic UDDAP/Customer Fairness assessments
- Oversee performance of Bank’s Community Reinvestment Act program
- Oversee performance of 2nd line Complaints Management program
- Research regulations, staying apprised of regulatory developments and conduct impact analysis for respective lines of business.
- Develop and prepare Board and management reporting on applicable program components and metrics.
- Assist in the coordination of audit and exam materials
POSITION SPECIFICATIONS:
- Bachelor’s Degree or equivalent experience in banking and compliance functions. CRCM certification preferred.
- 15+ years of experience with regulatory compliance in a banking environment.
- High level of professionalism
- Ability to communicate with all levels of management
- Excellent oral and written communication skills
- Proven ability to apply related laws to business practices and identify and assess compliance risk
- Ability to work well with personnel and inspire confidence at all levels of the organization
- Adaptable and flexible workstyle with a proven ability to handle competing demands and priorities
- Able to successfully navigate changing environments and perform in a fast-paced setting
- Proficient in Microsoft Word, PowerPoint and Excel is required
EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.