Analytics & Business Applications Manager
Tralee, IE
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
This is a hybrid role, requiring the successful candidate to attend our Tralee office.
Role Description
SMBC is seeking a Analytics Team Lead -Tableau who has hands-on background spanning both administrator and senior Tableau developer experience and is interested in building a career at a fast growing and reputable Bank.
The successful candidate will provide technical leadership in the overall Tableau deployment and usage within the bank, guide development best practices as a Tableau SME (subject matter expert), lead a small team of developers, and ensure reliable, secure, and optimized analytics delivery.
This role will report to the Director, Analytics & Business Applications Manager
Role Objectives: Delivery
- Administer, configure, tune, and maintain Tableau Server across non-production and production environments.
- Perform daily Tableau platform activities, including workbook/data source deployments, user and group management, monitoring schedules, and managing server health and performance.
- Collaborate with analytics developers, database administrators, vendor support, and IT operations to troubleshoot Tableau performance issues and ensure system reliability.
- Work with report developers to manage deployments, permissions, governance policies, and content strategy across environments.
- Lead or support high-priority analytics and dashboard projects, providing expertise on Tableau architecture, performance tuning, and development standards.
- Plan, coordinate, and execute scheduled outages, upgrades, and maintenance windows.
- Oversee architecture, capacity planning, security, and optimization of Tableau Server environments.
- Monitor Tableau Server resource utilization; administer nodes, services, and processes to maintain system efficiency.
- Stay informed on emerging Tableau and analytics technologies and support future state roadmaps of the application.
- Develop and maintain Tableau user roles, groups, permissions, and governance
- standards.
- Create and maintain system documentation and configuration specifications.
- Prepare support materials, communications, and assist with Helpdesk tickets related to Tableau and analytics platforms.
- Identify and troubleshoot production issues and data discrepancies; provide timely remediation.
Qualifications and Skills
- Bachelor’s degree in computer science, Engineering, or related field—or equivalent analytics experience.
- 10 Years of hands-on Tableau experience with at least 2 years of experience leading a team of Tableau developers.
- 5 Years of Tableau Server administration experience, including configuration, upgrades, content migration, and performance tuning.
- Advanced Tableau development experience, including complex dashboards, efficient data modeling, extract management, and performance optimization.
- Strong SQL querying skills, including Oracle SQL and SQL Server Management Studio.
- Experience with Databricks and enabling/supporting connectivity within Tableau.
- Experience with analytics platform installations, configurations, patching, and migrations.
- Understanding of analytics security frameworks, including Active Directory authentication, SSO, SAML/OAuth, and role-based access controls.
- Experience with Atlassian Jira and Confluence.
- Proficiency with MS Office, MS Visio, and MS Project.
- Preferred: Experience in banking or financial services analytics environments.
- Tableau certifications are a plus.
- Nice to Have: Experience with Cognos Analytics, Alteryx, and/or Power BI.
- Ability to understand modern AI technologies and their place within Analytics.
- Strong communication skills, including clear technical documentation.
- Ability to work under pressure, adapt to changing priorities, and meet tight timelines.
- Excellent prioritization, organization, and time-management skills.
- A positive, collaborative attitude toward teammates and stakeholders.
Additional Requirements
SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.