Facilities Management - Executive Director

Role Description

• Play a leading part in ensuring that Physical Security standards and policies are met across the NY Metro sites.
• Daily monitoring of the Bank's CCTV, Access Control and Intruder Alarm Systems (where applicable)
• Ensure that any concerns/issues highlighted by the Physical Security team are acted upon as necessary.
• Ensure that security engineering is carried out thoroughly and quality assurance checks are done prior to any major change which could impact stakeholders
• Manage and direct the manned guarding force as necessary to ensure the highest levels of physical security are maintained in NY 277 Park and other NY Metro Offices (i.e. NJ Harborside, White Plains N. Lexington).

Role Objectives: Delivery

• Develop and communicate the overall strategy for corporate physical security, aligning it with SMBC business objectives.
• Create and implement security policies and standards that adhere to industry best practices and legal requirements.
• Day-to-day management of Security Operations across the AD Metro offices
• Develop security procedures and training to ensure compliance with applicable laws, regulations, and industry standards.
• Develop security-related standards and policies (visitor management, ID/access credentials, mail and package screening, etc.).
• Supervise other security personnel to ensure they are aware of company policies and procedures regarding security measures.
• Providing support for the delivery of physical Security projects for the AD
• Providing support for the physical security infrastructure design of existing and newly established offices across the AD
• Regular liaison with Senior Management for Security across the AD
• Travel to various locations across the AD for security due diligence and risk assessments
• Managing contracts/agreements with 3rd party security vendors/suppliers (where applicable)

Role Objectives: Interpersonal

Facilitate relationships throughout the business to better understand its operations and needs so that your solutions are tailored. Broaden your access to relevant resources, improve service and reduce costs through relationships with contractors and vendors. Improve workflows and transaction recording through strong internal relationships with other units such as finance, procurement and legal. Nurture the team's relationships with other property management functions to improve workflows and better understand project pipeline, building closures and other relevant events. Network within the industry through meetings, events and involvement with trade organizations to better understand emerging trends.

Role Objectives: Expertise

• Conduct comprehensive quality checks of all security services.
• Management and creation of local operational Physical Security Procedures
• Participating in incident management and business continuity activities and/or forums
• Manage and develop the Physical Security department.
• Manage the physical access administration.
• Manage the development of incident management and contingency plans.
• Develop and maintain emergency preparedness and response plans and protocols for various situations.
• Oversee security operations and logistics for large-scale corporate events and high-profile visits.
• To provide general security advice to the AD offices as and when required
• To ensure that 24 hours on call support is in place.
• Assess systems, alarms, and other physical security measures for effectiveness.
• Maintain security equipment such as cameras, alarms, and access control systems in conjunction with Technology partners.
• Identify and manage emerging threats.
• Lead security incident and crisis response to resolution.
• Build and maintain professional relationships both internally and externally, developing a vast network of counterparts in both the public and private sectors.
• Participate in local, state, and federal working or advisory groups to stay updated on security-related information, directives, and events.
• Leads and directs major investigations and critical event responses in coordination with law enforcement and other officials or agencies.

Qualifications and Skills

The ideal candidate will have a high level of attention to detail, clear and concise communication skills, and the ability to influence others and build relationships with peers and cross-functional teams.

• BA/BS degree or equivalent documented educational hours of course study
• 10 + years of experience with progressive program management roles or equivalent experience ideally on a corporate or government security team
• 5+ years of experience managing strategic business operations and program plans
• Strong client focus and responsiveness to business needs
• Effective communication with all levels of organization
• Law Enforcement experience highly preferred
• Current Carry Permit. HR 218 Certification 
• Certification in related security fields such as:

• CPP (Certified Protection Professional),
• PCI (Professional Certified Investigator),
• PSP (Physical Security Professional) are preferred. 

Additional Requirements