Client Onboarding & KYC - Analyst (Bilingual Japanese/English Required)
Los Angeles, CA, US, 90017
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $63,000.00 and $75,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Provides administrative support to Relationship Managers, maintains customer information, conducts KYC processes, coordinates loan and deposit processes for JDAD customers and collaborates with other SMBC departments to complete customer account related tasks.
Role Objectives
- Support the end-to-end KYC process; collate and review client documentation, ensure that information provided is in good order and perform KYC due diligence screening on assigned clients.
- Provide a high level of service to JDAD customers and maintain customer information in various databases. Assist customers in opening accounts and CMS and deposit business inquiries.
- Provide administrative support for JDAD Managements and Relationship Managers.
- Perform scheduled activities using WIP, Ticklers, and Ad Hoc Reports to process daily work in a timely, accurate and proactive manner.
- Provide support to the LA Market Trader for FX transactions.
- Perform accurate record keeping of all transactions according to SMBC policy.
- Provide information necessary to prepare credit applications and memos.
- Prepare CMS and forex documents, brochures and proposals.
- Perform research, analysis and risk assessment of new and existing account information based on established processes and policies.
- Provide support to onboarding processes, ensuring that all tasks and data required are complete and in line with AML /BSA policy.
- Be responsible for data entry into core system(s).
- Provide support to team and department projects, as required.
Qualifications and Skills
- Work Experience: 2 to 5 years of specialized experience in Financial Services
- Experience as a Deposit Relationship Manager with Budget Management Responsibilities preferred.
- Business fluency in Japanese and English language skills are required.
- MS Office, Word, Excel and PowerPoint skills are required.
- Thorough knowledge and understanding of SMBC KYC and compliance procedures.
- Strong customer service skills.
- Problem solving ability to provide effective solutions to internal and external clients.
- Utilize cross cultural skills to liaise Japanese customers and Non-Japanese Bank staff to ensure seamless customer service.
- Strong sense of teamwork and responsibility.
- Intermediate knowledge of corporate banking front, middle and back office functions.
- Understanding of all aspects of deal/loan administration functions and associated tasks.
- Strong verbal and written communication skills.
- Well organized with the ability to prioritize and multi-task.
- Excellent attention to detail.
Additional Requirements
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
Nearest Major Market: Los Angeles