User Experience and Automation Specialist Vice President

Job Level: Vice President

Job Function: IT and Digital Development

Location:

Jersey City, NJ, US, 07311

Employment Type: Full Time

Requisition ID: 4573

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $158,000.00 and $198,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

This exciting opportunity to drive the transformation of the Compliance department by supporting strategic Compliance processes, technology, and reporting projects within a dynamic environment, the User Experience and Automation Specialist Vice President will be a Subject Matter Expert (SME) in the areas of, but not limited to, business processes, complex data sets, reference data, and automation. The Vice President User Experience and Automation role will analyze data sets, build workflows, create various reports, design forms, and build lightweight user interfaces, with a focus on, but not limited to, understanding bank related process risks, communications risks, as well as financial crime, and manipulation risks. Moreover, ensure that any solutions can integrate with the bank’s various systems/platforms and control framework.

This is a mid-level role sitting within the Analytics team and is a key part of the Compliance Department Americas Division (CPAD). As a key contributor to the Automation function within the team, they will direct consultants/contractors or consulting/contracting teams and potentially have direct reports in the future. They will be expected to review, edit, update, and streamline the work of the more Jr. User Experience and Automation analysts. They will also be expected to review data sets, build automated business processes, create / review reports, architect scalable designs, and bring inventive solutions to a variety of challenges across the Bank. The role supports all areas of Compliance across the Americas and interfaces heavily with Compliance SMEs and key data owners throughout the Americas Division (AD).

Role Objectives

Work with Subject Matter Experts (SMEs) across Compliance to plan and deploy rapid and dynamic solutions within Business Intelligence (BI) development suite such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, and SharePoint.
Work closely with Business Analysts (BAs) to gather and interpret Compliance SME input and logically convert input into processes or reporting solutions.
Implement file and data checks and controls to ensure data is fit for use.
Enrich and/or transform data to support business processes and reporting.
Build user intuitive workflows.
Develop user friendly forms and lightweight easy to follow user interfaces.
Construct reports, reporting portals, and reporting dashboards.
Be able to develop escalation alert paths via email or other interfaces depending on the use case.
Track defects and enhance processes and reports in an agile manner.
Draft, update, and review design documents.
Promote knowledge sharing and promulgation of best practices across Compliance, Business, and Technology teams.
Escalate Issues as they arise, ensure issues are addressed and closed.
Act as the Compliance interface with key data owners to identify, map, link, or update/enrich required source data.
Contribute to, as well as track, testing plans and project plans.

Qualifications and Skills

Direct experience with the accurate and timely delivery of light weight solutions, reporting suites, and dynamic dashboards
Experience working within the agile software development lifecycle
Direct experience with Business Intelligence (BI) development tools such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Power BI, and SharePoint
Experience with systems architecture, and designing scalable solutions
Baseline understanding of Compliance laws, rules, regulations, risks, and typologies
Strong understanding of database design, UI design, experience with data mapping, and be able to use tools to select data sets from a database as required
Meticulous attention to detail and demonstrated ability to produce high quality, accurate work consistently
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Strong interpersonal skills for building strong relationships with stakeholders and engaging teams
Excellent oral communication and writing skills in interacting with non-executives, technology management, data owners and across business lines and control functions

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.