DevOps Support Admin

Job Level: Associate

Job Function: Business Operations

Location:

Jersey City, NJ, US, 07311

Employment Type: Full Time

Requisition ID: 3867

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $97,000.00 and $156,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The DevOps Support Admin will be responsible for the support, maintenance, and administration of the Banks Source Code Management, CICD and DevOps tools. This role requires the candidate to investigate and resolve technical issues and provide technical support and root cause analysis for these tools, to enhance developer productivity and increase deployment efficiency. The role requires the individuals to work together with internal and external teams across a variety of technologies to fulfil user requirements and project needs.

Role Responsibilities

Support the administration and maintenance of SCM, CI/CD and DevOps Tools.
Operational support including installation, upgrades, and monitoring.
Work with vendors and internal teams to investigate technical issues and provide solutions.
Address key performance/technical problems and make decisions that enhance tool effectiveness.
Provide support for Atlassian cloud collaboration tools, Confluence and Jira.
Collaborate with other team members to achieve organizational goals.
Show strong organizational skills with the ability to manage priorities and multiple projects.
High degree of initiative, sense of urgency and flexibility as requirements can change on a regular basis.
Work on an on-call rotation for weekend maintenance or out of hours support as needed.

Qualifications and Skills

Education required, BS Degree in Computer Science or a related discipline.
4+ years’ experience SCM, CI/CD and DevSecOps Tools (cloud or on-prem)
3+ years’ Unix/Linux systems administration and troubleshooting.
3+ years scripting experience such as Bash, Python, Groovy, PowerShell, JavaScript.
Hands on experience supporting development teams throughout the SDLC.
Experience supporting and administrating Atlassian Jira Cloud would be an advantage.
Experience supporting and administrating Open-Source/Application Security scanning tools is a plus.
Experience of working in agile teams using Scrum or other agile methodology would be an advantage.

Additional Requirements

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.