Transformation Programs - Enterprise

Job Level: Director

Job Function: Change Management

Location:

Charlotte, NC, US, 28202

Employment Type: Full Time

Requisition ID: 7639

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Responsibilities

Oversee end-to-end delivery against a portfolio of transformation programs for a dedicated business unit and/or region.
Deploy team resources against individual transformation programs.
Establish clear framework to define program stakeholders, scope, timing, resource requirements, and deliverables.
Form strong partnerships with business stakeholders across the enterprise to influence, define and agree on program scope, timelines, and target deliverables.
Engage business heads and COOs to ensure alignment and participation and agree on target end state and ownership.
Oversee impact assessments of transformation program outcomes and engage relevant process owners to encourage buy-in on target end state. Incorporate process owner feedback to refine approach as required.
Demonstrate a strong awareness of business stakeholder requirements and organizational context by influencing transformation agenda and delivering complete, timely and sustainable program outcomes.
Monitor delivery across portfolio of programs under coverage to ensure completeness, sustainability, and adherence to budgets.
Review and sign off on milestones and completion proposals.

Responsibilities (Continued)

Encourage buy-in across all stakeholder groups, including business leadership, process owners, and infrastructure partners
Leverage stakeholder insights to direct modifications and enhancements to program plans where appropriate.
Develop and maintain the end-to-end CCAR runbook (detailed process documentation across planning, execution, and submission)
Ensure procedures are standardized, repeatable, and aligned with regulatory expectations
Define clear roles, responsibilities, inputs, outputs, and dependencies across all CCAR workstreams
Translate CCAR requirements into detailed execution timeline with milestones, track progress and escalate delays and risks; facilitate working groups during execution cycle to provide status and checkpoints
Identify execution risks early and drive remediation plans
Ensure all runbook updates are version controlled and communicated clearly; including but not limited to updates from regulatory changes, new or enhanced processes, lessons learned from dry run exercises
Lead post-mortems after each CCAR cycle; identifying inefficiencies, automation opportunities, and control enhancements. Evolve the runbook towards a more BAU, scalable process.
Engage Six Sigma, lean and/or agile techniques as appropriate.

Qualifications and Skills

10+ years of work experience in the financial services industry, with proven track record of leading teams, partnering with key stakeholders to shape and drive change, navigating complex organizations, and building consensus to implement meaningful change
Excellent interpersonal and written and verbal communication skills
Bachelor’s or Master’s Degree
PMP certification a plus
Knowledge of Comprehensive Capital Analysis and Review (CCAR) execution strongly preferred

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.