IT Application Support, VP
Charlotte, NC, US, 28202
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $137,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
The Actimize Anti-Fraud Systems Specialist supports the Actimize Fraud (IFM) applications, systems and services that ensure the bank meets all its Risk, legal and regulatory responsibilities, and obligations in connection with Fraud detection and prevention.
This role is fully knowledgeable on the functionality of Actimize Fraud (IFM) software and collaborates with Business and Support groups on Enhancements, System upgrades and on-call user support. The Specialist’s job is primarily transaction focused with a strong tactical core that requires, exercising discretion and independent judgment to resolve challenges and achieve the business teams’ goals.
Role Objectives: Delivery
Role Objectives:
• Plan, design, develop/implement code/configuration for Actimize Fraud (IFM) applications
• Perform analysis to determine and verify business requirements/issues specification, flows and deliverables for projects.
• Prepare essential documentation to define technical requirements and analysis.
• Troubleshoot issues in all the environments and perform root cause analysis.
• Maintain high customer satisfaction through the delivery of high quality and timely solutions to problems.
• Communicate effectively and pro-actively with business users, support teams, vendor, and all stakeholders.
• Multi-task and work on multiple projects with varying priorities and deadlines.
• Work together with other technical areas to ensure proper execution of processes
• Create and execute unit test cases and scripts for testing of changes and releases.
• Upgrade system software working in conjunction with users.
• Support
Qualifications and Skills
Qualifications and Skills
• Proven hands-on experience with Actimize Fraud (IFM) application.
• Knowledge of Actimize utilities (IFM, AIS/UDM, WATCH) on a Oracle and Cassandra environment
• Strong Knowledge in RCM development of Alert Views,plugins, DART, Workflows and Administration
• Strong Knowledge in Modeler development of real time interfaces and data integration pipelines
• At least 5 years’ experience in implementing technologies and/or vendor platforms to service the business need and/or bachelor’s degree in Computer Science or a related discipline.
• Demonstrated experience with IT development, system design & integration and data analysis.
• Strong knowledge of database technology platforms preferably Oracle, Cassandra, or similar database technologies.
• Understanding of real-time payments processing.
• Ability to independently manage, organize and prioritize multiple tasks, projects and responsibilities.
• Well-developed research and analytical skills with good problem solving and lateral thinking ability.
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
Nearest Major Market: Charlotte