Enterprise Storage Engineer

Job Level: Vice President

Job Function: Business Operations

Location:

Charlotte, NC, US, 28202

Employment Type: Full Time

Requisition ID: 7596

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

JRI-America, the technology subsidiary of Sumitomo Mitsui Banking Corporation (SMBC), requires a Storage Technologies Administrator to assist in the management on premises and cloud data storage.
You will be part of a cross-functional team based in North America (NYC, NJ) supporting global application implementation, maintenance, and troubleshooting.
The role requires some off-shift evening and weekend work as part of an on-call and skill-based rotation within a hybrid on-site and remote workplace design. Emergency response may occur beyond assigned hours.

Role Objectives

• Installation, configuration, maintenance, and troubleshooting of infrastructure supporting on-premises and cloud-based applications, focused on data storage related components.
• Working with other system administrators to support the entire storage I/O stack across platforms, applications, and levels of virtualization.
• Capacity Planning and Performance Analysis
• KTLO and project tasks for installations and upgrades
• Data protection, risk mitigation and design of self-service tasks
• Consolidated Reporting & Analytics
• Process Automation wherever possible.
• Other tasks as assigned

Qualifications and Skills

• Experience with any of the elements in our technology portfolio below
• A desire to refine and enhance your present skills
• Ability to identify, manage and mitigate risk
• Ability to overcome technical challenges on your own or with vendor assistance
• Good communication skills both verbal and written
• Proactive and capable of owning an issue to completion
• Ability to manage your own time with minimal oversight

Our technology mix includes
• Cloud Computing (Azure, AWS)
• Storage Platforms (VMAX, PowerMax, Unity PowerStore, Isilon/PowerScale, ECS, VPLEX, NetApp, IBM COS, Storworks, Spectralogic, Data Domain, Azure, S3)
• Container (Kubernetes, Openshift )
• Operating systems (Windows, Red Hat Linux, AIX, HP-UX, VMware)
• Ransomware prevention and remediation (Rubrik Security Cloud)
• Process Automation (Ansible, Python, Rest API, JSON, Dell Appsync, ServiceNow, shell scripts, Terraform, VMware vRealize, Solutions Enabler)
• Data Protection including snapshots, replication, and backups (Rubrik, TSM)
• Full stack performance analysis (LogicMonitor, Virtual Wisdom, EG)
• Replication (SRDF, SnapMirror, SyncIQ)
• Reporting, Capacity management and forecasting (VIPR SRM, PowerBI, Arxview)
• Monitoring (Virtual Wisdom, Vipr SRM, ServiceNow, Tivoli, Dell CloudIQ, NetApp ActiveIQ, Solutions Enabler)
• Storage Area Networks (Cisco MDS, DCNM, Powerpath)
• SAN and NAS storage protocols (Fiber Channel, CIFS, NFS)
• Virtualization and Converged Infrastructure (VXBlock, VxRail, IBM PowerVM, Cisco UCS, PowerFlex)
• Report Design and Generation (PowerBI, Virtual Wisdom)
• Help Desk response (ServiceNow)
• Project Management (Microsoft Project)
• Database (Oracle, SQL)
• Security Toolsets
• Task and Knowledge Management (SharePoint, ServiceNow, Confluence, JIRA)
• Machine learning
• Technology Recovery and Resiliency, Workload Mobility

Additional Requirements

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.