Data Quality Issues Management Lead

Job Level: Director

Job Function: Data Design

Location:

Charlotte, NC, US, 28202

Employment Type: Full Time

Requisition ID: 7351

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

The Director, Data Quality Issues Management Pillar Lead is a critical role reporting to the Head of Data Quality Issues Management for the Americas Division within the CDAO.G. This experienced leader will drive the Data Quality Issues Management program and comply with our standards and procedures across stakehoders teh pillar is supporting. This collaborative incumbent will work across DMDAD Data Management Executives, Functional / Entity Data Officers, Data Stewards and Data Owners to properly address Issues remediation. He/ She will lead a DQIM team and forums with key business and technical stakeholders to document, assess and remediate data quality issues. Matrix management of resources to address complex issues to optimize the efficiency and data issues being documentd, resolve data quality issues/problems, and collaborate with database developers to improve functional and non-functional design of a proprietary workflow application.

Scope

This specialized role leads the Data Quality Issue Management (DQIM) effort in support of the overall Data Quality Program within the Data Product Management and Delivery in working with both business and technical stakeholders in the Americas to adhere to the Policy Standard and Procdures for Data Quality (DQ) Issues and Data Quality Excpetion Issues. The incumbent will utilize an SMBC propretary workflow application as the central repository in support of the Americas Division.

Role Objectives: Interpersonal

Lead, mentor and manage 2-3 DQIM team members in the adherance to Data Quality Issue Management Policy, Standard and Procedures with both business and technical areas in the Americas Division.
DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
Lead the vetting of all Data Quality Issues with key stakeholders inlcude Data Stewards
Lead team in Functional and Non-Functional requirements documentation based on feedback from end-users for development (JIRA)
Ensure UAT test cases and testing support – work with Enteprise Data Quality Manager and Business stakeholders to validate enhancements based on acceptance criteria
DQ Issues analysis: Identify, compare, and resolve Data Quality Issues, leading data quality working groups
Lead the facilitation of documentation of business impact and mitigating controls for Data Quality Issues
Develop process improvements to increase operational efficiency
Ensure and develop training materials, documentation and visual queues
Provide Data Quality Issue Management training and presentations to key internal stakeholders/teams

Core Competencies

Must have prior experience with Data Quality Issue Management, including the documentation, root cause analysis, remediation of DQ Issues, and an understanding of Data Governance best practices.
Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations.
Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood
Demonstrated ability to work independently and successfully manage multiple priorities and stakeholders under pressure
Proven skills in MS Office suite, MS Excel (PowerBI) and MS Project and Powerpoint
Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills; ability to effectively communicate concepts in both technical and user-friendly language to management, peers, staff, and other employees so that issues and solutions are understood
Must be able to write simple and complex SQL queries (table joins, ETL) and perform analysis on data
Familiar with JIRA Issue and Project Tracking application, SDLC phases and process
Ability to work with little or no supervision and proven ability to meet established deadlines with demonstrated ability successfully manage multiple priorities and stakeholders under pressure
Talent for quickly learning new tasks
Strong analytical and problem-solving skills the ability to multi-task
A strong drive for results
Extensive latitude for independent judgment

Qualifications and Skills

Work Experience:10 +years of specialized experience in Financial Services
Education: Required: BA / BS
Preferred: MA / MS / MBA
Licenses / Certifications / Registrations:
Language Skills: Business fluency in the following language(s): English
Software Systems / Programming Languages
Knowledge of Data Issue Management workflows, Advanced Excel, Microsoft Suite (Project, Powerpoint, Word etc.), SQL, Power BI, Visio

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.