DQ/DG Metrics Manager

Job Level: Director

Job Function: Business Operations

Location:

Charlotte, NC, US, 28202 Charlotte, NC, US, 28202 Tralee, IE

Employment Type: Full Time

Requisition ID: 5900

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $179,000.00 and $230,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Data Quality/Data Governance Metrics Manager will play a critical role in defining, tracking, and reporting key performance indicators (KPIs) and metrics that measure the effectiveness of data governance practices and tooling adoption across the enterprise and support a Global implementation and rollout of DQ/DG metrics. This role will partner closely with data governance leads, business stakeholders, and technology teams to ensure that metrics are aligned with strategic objectives and provide actionable insights to drive continuous improvement.

Role Objectives

Define and maintain a comprehensive metrics framework to measure data governance maturity, data quality, tooling adoption, and policy compliance.
Develop dashboards and reporting solutions using enterprise tools (e.g., Power BI, Tableau, Collibra, Informatica) to provide visibility into governance performance.
Collaborate with business and technology teams to identify data sources, ensure data integrity, and automate metric collection where possible.
Support executive reporting by preparing concise, insightful summaries of governance performance for senior leadership and regulatory stakeholders.
Monitor and analyze trends in data quality, issue management, lineage completeness, and stewardship activity to identify areas for improvement.
Drive metric standardization across regions and business units to ensure consistency and comparability.
Contribute to the development of tooling strategy by providing feedback on metric gaps, user behavior, and adoption patterns.

Qualifications and Skills

10+ years of experience in data governance, data management, or business intelligence roles.
Strong understanding of data governance frameworks, data quality principles, and metadata management.
Proficiency in data modelling, data visualization and reporting tools (e.g., Power BI, Tableau)
Experience with data governance platforms (e.g., Collibra, Informatica)
Excellent analytical, communication, and stakeholder engagement skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Bachelor’s degree in Data Management, Information Systems, Business Analytics, or a related field; Master’s preferred.
Collibra Ranger or Steward certification is a plus.
Experience with agile delivery, workflow design
Background in financial services or other regulated industries.
Familiarity with other tools in the data ecosystem (e.g., data quality tools, data catalogs, lineage tools).

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.