Coupa Functional Lead

Role Description

Seeking Coupa Functional Lead support to help with key initiatives on the Coupa platform due to rapid growth in legal entities. Having a solid Procure-to-Pay awareness, a key competency of the role will be the ability to develop a thorough understanding of our business needs and translate them into application and operational requirements. The individual will then call upon his/her functional and technical knowledge of Procure-to-Pay (Coupa, Ariba Oracle Procurement or Ivalua) to deliver application design, module configuration/setup, user acceptance testing, and end-user training. The scope of the role supports financial business users in North America and EMEA locations.

Responsibilities

• Provide functional design, advisory and configuration support for key strategy and design elements for Coupa Procure-to-Pay, Contract Lifecycle Management, Sourcing and Coupa Risk Assess and other in-scope modules for North America and EMEA.
• Participate in Coupa Procure-to-Pay projects involving configuration, implementation, testing and user training.
• Provide day-to-day administrative support of the Coupa Procure-to-Pay environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support.
• Work closely with ERP development teams in the creation, validation and maintenance of user interfaces and functional/non-functional requirements.
• Maintain a configuration document of all Coupa-related changes.
• Liaise across IT domains to deliver Coupa Procure-to-Pay functionality, including but not limited to infrastructure engineering, database, security and operations support.
• Support Data Mapping/Integration design efforts, creating specifications for building of ERP integrations with Coupa environment.
• Continuously review opportunities for improvement in how the Coupa platform is leveraged while bringing best practices to the forefront.
• Ensure that proposed solutions comply with the company's technology direction as well as change management and security policies.
• Facilitate creation of and document user test cases, assist in development of test scripts for automated testing purposes.
• Support the change management process for all Coupa SMBC-requested change requests

Must be available for support off hours and weekends to maintain schedule, resolve issues, support user testing, etc.

Qualifications and Skills

• Demonstrated hands on technical understanding of Procure-to-Pay (Coupa (preferred), Ariba Oracle Procurement or Ivalua)
• Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams.
• University Degree, preferably in a field related to computer science/software engineering or finance/accounting
• Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
• Minimum 3 years of experience in Procure-to-Pay
• Experience in finance and accounting industry a plus
• Should have strong English communication and writing skills
• Strong analytical, written, and verbal communication skills
• Ability to work independently and as part of a team
• Excellent troubleshooting and problem-solving abilities
• Must be willing to work in an energetic, fast paced and team-oriented development environment
• Ability to manage multiple priorities effectively is a necessity
• Functional level support and leadership in identifying and implementing new Procure-to-Pay modules