VP, Fraud Risk Manager (Remote)

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Date: Sep 3, 2025

Location: CA, US DE, US NY, US IL, US NC, US NJ, US VA, US UT, US SC, US AZ, US CT, US WA, US PA, US MA, US FL, US TX, US GA, US

Company: Sumitomo Mitsui Banking Corporation

Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.

The anticipated salary range for this role is between $135,000.00 and $181,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.
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Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.

SUMMARY:

The Fraud Risk Manager is responsible for ensuring that all fraud-related processes are well-documented, controlled, and aligned with corporate policies and standards. This role does not perform day-to-day fraud operations but instead provides oversight, governance, and quality assurance. The ideal candidate will have deep experience in risk management, policy and procedure development, and regulatory compliance, with a strong ability to collaborate across teams and steward change through formal governance channels.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Policy & Procedure Oversight

    • Maintain and update all procedures and job aids for Fraud Operations.
    • Draft new procedures and job aids as needed to support evolving fraud strategies and operational changes.
    • Ensure alignment of fraud procedures with corporate policies, standards, and regulatory requirements.
    • Steward all procedural and control changes through Business Control Office (BCO) and other oversight processes.

Risk & Control Management

    • Manage all fraud operations controls and lead the Risk and Control Self-Assessment (RCSA) process.
    • Oversee the root cause analysis (RCA) process for fraud-related incidents and prepare formal RCA reports.
    • Manage the opening, remediation, and closure of fraud-related risk events.
    • Coordinate responses to Audit, Compliance, and Risk Management requests (2nd, 3rd, and 4th line testing engagements).

Quality Assurance & Testing

    • Lead quality assurance reviews to ensure adherence to documented procedures and controls.
    • Oversee User Acceptance Testing (UAT) and regression testing for fraud systems and upgrades.
    • Monitor and report on the effectiveness of fraud controls and operational processes.

Governance & Reporting

    • Provide regular reporting on fraud risk posture, control effectiveness, and procedural compliance to executive leadership.
    • Collaborate with Legal, Compliance, AML, and other stakeholders to ensure fraud operations meet regulatory expectations.

POSITION SPECIFICATIONS:

    • 7+ years of experience in banking or financial services, with a focus on fraud risk, compliance, or operational governance.
    • 5+ years of experience in fraud operations, policy management, or second-line risk functions.
    • Strong understanding of financial services regulations including FACT Act, Bank Secrecy Act, FCRA, Reg CC, Reg E, etc.
    • Experience managing procedural documentation, control frameworks, and audit engagements.
    • Ability to lead cross-functional initiatives and manage multiple priorities in a dynamic environment.
    • Skilled in navigating ambiguity and driving change through formal governance channels.

EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.