Product Marketing (Remote)
Date: Jun 9, 2025
Location: CT, US NY, US CA, US FL, US TX, US DE, US NJ, US UT, US SC, US GA, US NC, US MA, US VA, US IL, US MD, US PA, US AZ, US
Company: Sumitomo Mitsui Banking Corporation
Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.
The anticipated salary range for this role is between $90,000.00 and $170,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.
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Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.
SUMMARY:
We’re looking for an experienced Internal Communications leader to build and own the strategy and execution for internal communication for Jenius Bank. In this role, you’ll identify, craft, and execute messaging strategies that celebrate our company culture, drive employee engagement, and serve as a Jenius Bank steweard within our matrixed organization.
This critical role will establish the function within Jenius back and collaborate closely with senior leadership. Due to the highly cross-functional nature of this role, this leader will need to collaborate across the enterprise to deliver breakthrough messaging and optimize the employee experience.
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Refine and establish routines, guidelines, and channels of employee communications
o Maintain the internal “homepage”/Teams channel and ensure content reflects the most relevant and timely employee programs
o Own company-wide knowledge content libraries—review, update, and streamline with functional partners
o Establish and uphold content ownership protocols and run annual audits
o Build and maintain a company-wide glossary of terms
o Track and report monthly and quarterly engagement insights
- Promote the Jenius Bank culture of creating a shift in the banking industry among its employees
o Act as “air traffic control” for company-wide messages across email and key Teams channels
o Develop Jenius Bank internal newsletter
o Conduct and disseminate employee and product spotlights (i.e. Town Halls)
o Assist in authoring internal comms from leadership/presentations
o Review and approve all external speaker requests
- Partner with SMBC Americas Division and SMB MANUBANK to help optimize representation & communication for Jenius Bank employees
o Work closely with enterprise peers to optimize communications (i.e. email distro)
o Ensure representation in enterprise Townhalls
o Develop partnership with regulatory relations and government affairs teams
POSITION SPECIFICS:
• Bachelor’s degree required.
• 8+ years of proven internal communications experience, ideally in the financial services industry
• Experience navigating & authoring messaging across a matrixed organzation
• Excellent project management skills with a history of successfully driving projects to completion.
• Experience in fast paced growth environments.
PREFERRED SKILLS/QUALIFICATIONS:
• An entrepreneurial spirit, initiative, leadership, creativity, balance of proactive and reactiveness and drive for results
• Able to manage the details of multiple projects, deadlines and changing priorities simultaneously while maintaining excellent and accurate work
• Proven experience using internal communiations channels (i.e. email, website)
• A passion for leveraging data, metrics and insights to drive results and learnings
EOE STATEMENT
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.